Kai Technologies Limited
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Smart Install Tech
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SUMMARY AND BASIC JOB FUNCTION:
Required to install and configure smart devices, with the highest quality of standard and professionalism.
PRINCIPAL ACTIVITIES, DUTIES AND RESPONSIBILITIES:
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Configure Customer equipment accordingly as initiated by an install or activation process for a Smart Home.
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Configure all Hub configurations to enable services as requested via the install and activation processes.
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Design and Document Smart Home.
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Presale Design and demo to customers of Smart Home Functionality.
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Document and train users on Smart Home Functionality and associated solutions.
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Research and Test equipment that may be used at a Smart Home.
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Test methodologies and techniques which may become additional service offerings.
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Perform Audits Bi-annually to ensure secure networks.
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Troubleshoot and resolve customer issues if called upon.
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Performs miscellaneous job-related duties as assigned by the Manager or Director
MINIMUM JOB REQUIREMENTS:
Essential:
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Post-Secondary Tertiary Education (Certificate/Diploma) in Networking, Telecommunications, IT or equivalent
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Technical knowledge (including development, maintenance and troubleshooting) of Z Wave Technology and Internet Technologies.
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Working knowledge of - MS Word, Excel, Access, Power Point.
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Good working knowledge of routers.
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Excellent verbal and written communications and interpersonal skills.
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Advanced Knowledge of PC including PC hardware skills – hardware, installations, troubleshooting, conflicts, etc.
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Technical knowledge (including development, maintenance and troubleshooting) of Electrical Wiring.
Desirable:-
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Minimum 1 years working with Electrical or Computing technologies.
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Typically one or more years of experience in Z Wave theory and design
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EEET certification will be considered an asset.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
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Ability to function in a fast paced environment.
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Punctual, regular and consistence attendance.
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Strong interpersonal and communication skills
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Ability to provide advanced technical assistance and comprehensive problem resolution
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Ability to communicate effectively, both orally and in writing.
This description is a summary of principal responsibilities and is not intended to include all duties, which may be assigned.
Salary will commensurate with qualifications and experience